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FAQs

Are you local to Traverse City and accepting new patients?

Novello Specialty Clinic is your local rheumatology and urology clinic located in Traverse City, Michigan. As of January 2022, we are accepting new patients. We're proud to offer a facility so our patients do not have to travel far for care. We also offer infusion in the same campus, in building F, for those patients who need it.

Do you offer infusion services on-site?

Novello Specialty Clinic also offers infusion services on the same campus in building F for our patients who require them. If you have a preferred infusion center, you may also continue care there. We offer infusion at this location as a convenience to our patients.

Do you offer telehealth or virtual visits?

We do for rheumatology patients who are established and have circumstances that qualify them for telehealth/virtual visits. A computer, tablet or smartphone with a microphone and camera are required. Please call the office to find out the details and answer any questions you may have regarding telehealth/virtual visits.

Do you treat children?

Currently, we are not not treating patients under 18.

How does a provider refer a patient to Novello Specialty Clinic?

Novello Specialty Clinic takes pride in making the referral process as simple as possible for the referring provider.  By following the referral process, it will assure your patient has everything in place for prompt treatment.

Insurance regulations as well as patient safety requires that all information outlined in our process is included in the referral.

How long does it take to get an appointment?

Novello Specialty Clinic strives to be able to schedule a patient within 24 hours, but there may be some exceptions. 

Is prior authorization required for referring a patient to Novello Specialty Clinic?

Prior Authorization (PA) from the insurance company may be needed. Novello Specialty Clinic cannot request the PA, and this must be done by the referring provider.  

The referring provider will need to include the following information in the PA Request:

NOTE: PA is requested under the patient’s Medical Benefit

  • Novello Specialty Clinic
    4100 Park Forest Dr., Suite 200
    Traverse City, MI  49684-7256
  • Call: 231.600.7466
    Fax: 877.370.4631

Is there childcare available during my exam?

Unfortunately, we are not able to supervise your children during your time here. We believe that in order to best serve you, we need 100% of our attention on you. Therefore, we encourage you to make childcare arrangements or to bring a responsible person with you to supervise your children.

What are Novello Specialty Clinic's hours of operation?

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–2PM

Saturday: Closed

Sunday: Closed

For more information please contact us.

What conditions are commonly treated?

Rheumatology

CONDITIONS COMMONLY TREATED:

  • Rheumatoid Arthritis
  • Polymyalgia Rheumatica
  • Systemic Lupus Erythematosus
  • Sjogren’s Syndrome
  • Inflammatory myopathy
  • Dermatomyositis
  • Systemic Sclerosis
  • Mixed Connective Tissue Disease
  • Overlap Syndromes
  • Undifferentiated Connective Tissue Disease
  • Psoriatic Arthritis
  • Ankylosing Spondylitis
  • Spondyloarthropathy
  • Gout
  • Calcium Pyrophosphate Deposition Disease
  • Vasculitis
  • Sarcoidosis
  • Raynaud’s Phenomenon

Urology

CONDITIONS COMMONLY TREATED:

  • Prostate Cancer
  • Bladder Cancer
  • Benign Prostatic Hyperplasia (BPH)
  • Erectile Dysfunction
  • Kidney Stones
  • Voiding Problems
  • And other miscellaneous urological conditions

REGULARLY PERFORMED PROCEDURES:

  • Prostate Biopsy
  • Radical Prostatectomy
  • Transurethral Resection of the Prostate (TURP)
  • Urolift ®
  • Lithotripsy
  • Bladder Sling

What do I need to bring to my appointment?

 

  • Your insurance card and any co-payment due so that we may submit your insurance claim on your behalf.
  • A photo ID – Please bring a valid form of photo identification such as a drivers license, military ID, etc.

What insurances are accepted?

Currently we are only seeing self-pay patients.

What should I wear to my appointment?

Comfortable, loose fitting clothes are best. 

What steps does Novello Specialty Clinic take to ensure my privacy?

Novello Specialty Clinic takes every patient’s privacy very seriously.  You may view our HIPAA Privacy Policy in the office at registration or contact us anytime for a copy.

Where do I park?

We are located at 4100 Park Forest Ridge Dr. Suite 200. Traverse City, MI 49684. You will see a parking area in the front/south side of the building. Enter through the main entrance, under the awning. 

Where is Novello Specialty Clinic located?

NovelloMapv3-01_forweb.jpg

 

Novello Specialty Care is conveniently located in Copper Ridge. Our address is:
NOVELLO SPECIALTY CLINIC
4100 Forest Park Dr. Suite 200
TRAVERSE CITY, MI 49684

Why go to Novello Specialty Clinic instead of a hospital?

We're dedicated to putting our patients needs' first.

Our team provides care in the most cost-effective way possible while meeting the needs of each and every patient.

Comfortable Environment

Our center has a comfortable, cozy environment. It does not have the high traffic of a hospital environment. Our space is more spa-like.

Convenient Access

Our center is just steps away from parking and located in beautiful Traverse City, Michigan.